Privacy Policy

At Opening Ceremony, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, make a purchase, or otherwise interact with our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information when you:

• Create an account
• Place an order
• Subscribe to our newsletter or marketing communications
• Contact Customer Care
• Participate in promotions, surveys, or events
• Interact with our website

The information we collect may include:

• Name
• Email address
• Shipping and billing addresses
• Phone number
• Payment information
• Purchase and order history
• Account information
• Device, browser, and usage information collected through cookies and similar technologies

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Provide customer support
• Manage your account
• Communicate with you regarding purchases, returns, or account activity
• Improve our website, products, and services
• Personalize your shopping experience
• Send marketing, promotional, and product-related communications
• Detect, prevent, and investigate fraud or unauthorized activity
• Comply with legal obligations

How We Share Your Information

We may share your personal information with trusted third-party service providers that assist us in operating our business, including:

• Payment processors
• Shipping and logistics providers
• Customer service platforms
• Marketing and analytics providers
• Technology and website service providers

These third parties are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose your information:

• To comply with applicable laws, regulations, or legal processes
• To protect the rights, property, and safety of Opening Ceremony, our customers, or others
• In connection with a merger, acquisition, sale of assets, or other business transaction

We do not sell your personal information to third parties.

Marketing Communications

With your consent, we may send promotional emails, newsletters, and marketing communications regarding our products, collections, and events.

You may opt out of marketing communications at any time by:

• Clicking the “Unsubscribe” link included in our emails
• Contacting Customer Care directly

Please note that even if you opt out of marketing messages, we may still send transactional communications related to your orders or account.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Operate and improve the website
• Analyze website traffic and performance
• Remember user preferences
• Personalize content and marketing

Most web browsers allow you to manage cookie preferences through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Secure server infrastructure
• Encryption of sensitive information during transmission
• Restricted access to personal information
• Ongoing monitoring and security practices

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request information about how your personal data is used

To exercise any of these rights, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our website is not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact our Customer Care team:

Email: shop@openingceremonyclothingg.com

Opening Ceremony is committed to handling personal information in accordance with applicable privacy laws and regulations.